Ms. Brown worked in Real Estate Mortgage Lending for 10 years prior to going to work for a major airline, where she spent 25 years in customer service. While working for the airline she created training procedures, did computer programming, was Assistant Supervisor in customer service, liaison with other areas of the business, and handled many other specialized functions on a daily basis.
After 25 years in the airline industry, Ms. Brown joined Herrmann Law as a Legal Assistant in 2015. She has an educational background in Business Administration, and with years of professional experience in customer service, Ms. Brown brings the ability to work well in a fast-pace and demanding environment all while providing excellent communication with clients.
Ms. Brown handles the initial contact with potential clients, drafts documents,sets appointments with clients and attorneys, and communicates with the courts. Ms. Brown is extremely detail minded and has been delegated the duty of maintaining client files. Among many things, Patricia is also a professional seamstress, loves to travel,and enjoys reading mystery novels. We are very grateful to have Patricia on our team.